🔄 Refund & Return Policy

We offer a 7-day return policy from the date of delivery.

📦 Eligibility for Returns:

To be eligible for a return:

• Items must be unused, unwashed, and in original condition
• Items must be in original packaging with all tags intact
• Proof of purchase is required

🔄 Return Process:

To initiate a return, please contact us at:
📧 support@exup32.com

Once your return request is approved, we will provide instructions for return pickup or shipping.

💰 Refunds:

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved, refunds will be processed within 5–7 business days and credited to the original payment method.

⚠️ Important Notes:

• Shipping charges (if any) are non-refundable
• Refunds may be rejected if returned items are used, washed, or damaged
• We reserve the right to decline returns that do not meet the above conditions