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Shipping policy
🚚 Shipping Policy
Last updated: July 29, 2026
At exup32, we aim to process and deliver your orders as quickly and efficiently as possible.
📦 Order Processing Time
All orders are processed within 2–3 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays.
🚚 Delivery Time
Once shipped, orders are typically delivered within 5–7 business days across India, depending on the delivery location and courier partner.
Delivery timelines are estimated and may vary due to factors such as courier delays, weather conditions, holidays, or other circumstances beyond our control.
💰 Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
📍 Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS. You can use these details to track your order until delivery.
If you do not receive your tracking details within 3 business days of placing your order, please contact our customer support team.
⚠️ Important Information
• Please ensure that the shipping address provided during checkout is accurate and complete to avoid delivery delays.
• Delivery timelines may be affected by courier service conditions or unforeseen circumstances.
• If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.
📩 Contact Us
For any shipping-related queries, please contact us:
UP32 Studios
Brand: exup32
Email: support@exup32.com
Thank you for shopping with exup32.
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